Here are five frequently asked questions for the website:
1. What is your return policy? I do not accept returns or exchanges. However, if your order arrives damaged, please contact me immediately with a photo, and I will be happy to assist you.
Yes, I do! International shipping costs are calculated at checkout. Please note that buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Yes, I love creating custom pieces! I specialize in pet portraits and can work with you to bring your vision to life. You can learn more about the commission process and submit a request through the "Commissions" page on my website.
The timeline for a custom piece varies depending on the complexity and my current schedule. Generally, a custom portrait takes 2-4 weeks to complete, not including shipping time. I will provide you with a more accurate estimate when you place your request.
To ensure the longevity of your print, I recommend framing it behind UV-protective glass and displaying it away from direct sunlight. This will help prevent the colors from fading over time.
